No Bad Experience with ZestAir Flight So Far
Why does Tutubi like ZestAir so far?
The ZestAir Airbus a319/a320 at the Puerto Princesa Airport
ZestAir is using the old Manila Domestic Airport Terminal (sometimes called NAIA Terminal 4) which is very accessible to public transportation and metered taxis. Just a short walk out of the airport terminal you can ride jeepneys going to Baclaran to ride the LRT or you can ride buses to take you to EDSA. Metered taxis are plentiful while the nearby parking area is not always full unlike the overnight parking at NAIA terminal 3.
ZestAir offers lower fare prices than Cebu Pacific on regular schedules. Tutubi tried to do mock flight bookings against Philippine Airlines and Cebu Pacific for this one.
Legroom, important for tall people, is a few inches longer for ZestAir against Cebu Pacific. This is mainly due to the seat configuration of ZestAir with less passengers for each aricraft. ZestAir vs PAL on legroom, PAL wins here by a few inches but comes at a higher price. (tip: if you're a tall person, try requesting an exit row seat upon check-in to enjoy ample legroom. Occupying an exit row seat has a responsibility to open the emergency exits just in case you need to)
Tutubi's error that he initially thought ZestAir flight fares will rise on the days nearing the flight date, but it actually got lower near his trip to Puerto Princesa, not sure though if it was influenced by the offering of a Cebu Pacific promo when he booked a flight for a friend who joined him in Palawan.
ZestAir flights to Puerto Princesa have better schedules to fit Tutubi's itinerary much lower cost than Cebu Pacific that saved him half-day of his time to wander.
You can book your ZestAir flights online using not just your credit card (Visa, mastercard) but even your BancNet ATM card. You can also do this with Philippine Airlines and Cebu Pacific but not yet with SEAIR and Airphil Express.
ZestAir was on time, Tutubi didn't get a rumored bad service or Zest delayed flight experience. But it's only a round-trip flight and not much flying time with the rejuvenated airline owned by the same owner of Zest-O juice drink.
ZestAir flight re-booking fee is around PhP600.00. You need to visit the nearest ZestAir booking office nearest you to do this. Try calling ZestAir hotline number for details and inquiries.
Tutubi's wish for ZestAir? Resurrect ZestAir flights to Batanes to give SEAIR a run for its money and drive flight fares down.
As always, this is not a paid advertorial of ZestAir nor did Tutubi get anything, in cash, kind or free flights from ZestAir, for this glowing ZestAir review. You may post your own Zest Airways review, comments, feedback, even horror stories, by clicking the comment button.
posted by backpacking philippines @ 8:16 PM,
- At Jun 9, 2011, 9:19:00 PM, said...
You had a good experience with Zest Air while I did not. I took Zest Air to/from Puerto Princesa last month. With only one counter, the check-in looked as it would take a long time to finish, but when the other counters were free, the long line was distributed. Good! However, the departure lounge was really packed. It became obvious as scheduled flights except the Caticlan flights on smaller planes were delayed 2 to 5 hours and my flight to Puerto Princesa was delayed by 2.5 hours. I thought the Air traffic Controller must be overloaded. Terminal 3 had delayed flights too.
I thought Zest would redeem itself on the flight back. The plane landed early and we boarded it early. It was a good feeling as a competitor aircraft was delayed and I had a bonus- an exit seat which I really relished. But the departure was delayed by about an hour since there was a discrepancy between the manifest and the actual count. Ground personnel were too inefficient to check why. After going through the manifest row by row, staff personnel finally asked who was not called. I was glad the guests paid attention. She was not able to determine early on that she skipped a row, it would have been over earlier since the missing 3 passengers were near the first few rows.
Flight crew was not bothered to explain as to the delay and most passengers never knew why. Next flight would be delayed again. Another thing bothered me on this leg, one of my seatmates professed to be prone to airsickness as she scooped a big amount of katinko ointment from me. She should not be seated there.
I hope Zest Air hires or trains better ground personnel. It would be great if they fly to Batanes!
- At Jun 10, 2011, 1:23:00 AM, Photo Cache said...
the more choices of airlines the better it is for the consumers.
- At Jun 10, 2011, 6:01:00 AM, said...
Zest Air's online booking only accepts credit cards as of the moment. ATM cards aren't yet available for their online booking. As for the airfare getting lower as the travel date neared, I may have an idea. Perhaps at the time of Tutubi's booking, there was no announcement yet of a promo fare being offered. Maybe when he checked again Zest Air was offering lower fares. I've flown Zest Air over 40x & I'm quite satisfied with their service.
I also agree that Zest Air should go back to Batanes. SeAir's offerings are just TOO MUCH.
- At Jun 10, 2011, 10:24:00 AM, backpacking philippines said...
anonymous, i just had my first cebu pacific delayed flight experience in davao recently and it was not due to cebu pacific's fault but congestion at NAIA due to other flights of PAL and AirPhil were also delayed. that passenger inventory is a simple job to do, i notice PAL or is cebu pacific has a counter on hand to make it easier. will update this entry next time i fly zestair
photo cache, yes, i really hope they fly again to batanes soon
anonymous, oh yes, it's not yet there. heard it's going to be there in a few months time (from a banking contact of mine). i think we need to prod them to start flying to batanes hehe
- At Jul 4, 2011, 4:37:00 PM, kill3rfill3r said...
Nice post on Fort Santiago sir.Sad to say I haven't visited this place eventhough I studied in Intramuros.:/ I'm planning to tagged along my kids to visit this place next week.
- At May 2, 2012, 11:22:00 AM, said...
zest biggest come-ons include terminal which is proximate to the public transport, up-front fare quotation (no deceptive add-ons unlike cebu pacific and airphil). however as competing low cost carrier, it also has its share of limitations that adversely affects its passengers like maximizing the use of its aircrafts to different destinations in a day.
this company practice has plane-safety implications which, God forbid, may result to untoward incidents. the same practice is also the ultimate cause of the regular delays of its flights. when the first flight gets delayed it has a domino effect on the subsequent flights of the same aircraft.
- At Dec 16, 2012, 12:24:00 PM, said...
im flying with zestair next year,, i hope it will be a good one.